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Privacy Notice

This Notice contains the rules applicable to the collection and processing of personal data by HygiCo, from the company’s website: These rules do not serve to replace any clauses of specific agreements entered into with any customer, partner and/or supplier. In the event that such contracts are entered into, this Notice may complete such documents, but not replace them. The terms Holder, Customer and User are used interchangeably in this Policy to refer to any data subject. In providing HygiCo with their personal data, data holders acknowledge and declare that:
  • They are of legal age;
  • They are thereby providing their consent for their personal data to be collected, handled and processed under the terms described herein.

a) Identification of the entity responsible for the processing of personal data

Instaclean, Lda. (hereinafter referred to as HygiCo), with registered headquarters at Estrada Nacional 356, 39-A, Casal do Quinta, 2440-025, Batalha registered in the Coimbra Commercial Registry Office, under registration number and as legal entity no. 513920218.

b) Purpose of the collection of personal data

HygiCo provides services related to profissional cleaning and uniform rental. A part of its operations, it needs to collect personal data for the following purposes:
  • Sending marketing information to Clients, including a newsletter, which is sent to anyone who has signed up to receive it, provided that they have consented to receiving it and have not denied the company consent to use their contact details for this purpose;
  • Contacting Users who have filled out and sent any forms, provided that they have granted the company consent to contact them;
  • Draw up statistics that allow HygiCo to understand how it can improve the level of services it provides, therefore meeting user expectations more effectively;
  • The personal data collected is necessary in the procedures relating to ordering and delivering any goods.

c) Data collected

HygiCo will collect the following personal information from users: their name, website, country of residence, email address, phone number and occupation, either from forms users fil out, which are available in various areas of the website, or by email. The information marked on the forms with an * is mandatory. Failure to provide information marked as mandatory will result in the company being unable to assess the information and/or the company being unable to provide the services requested, depending on the particular circumstances.

Data collected via an unsecured network: users are alerted to the fact that their information is being collected/sent via an unsecured network, and that the data then circulates within the network and risks being seen and used by unauthorised third parties. We therefore advise that users take additional measures when using the Internet to share their personal data, such as data encryption, using firewalls and updating their antivirus programmes, among other measures.

HygiCo will retain any personal data provided for a period of 12 months. It may, however, have to retain specific data for a more extended period of time in order to comply with legal obligations.

d) Right of access and right of rectification and portability of personal data

  • The data subjects have the following rights with regards to their personal data at any time: access, rectification, portability and erasure.
  • Data subjects may object HygiCo the right to use their contact details for the purposes of sending marketing materials.
  • Data subjects can exercise any of these rights in writing, by sending an email to the following email address:, or by sending a letter to our office, which is located in the Estrada Nacional 356, 39-A, Casal do Quinta, 2440-025, Batalha
  • All your requests will be answered within a maximum of 30 days.

e) Transfer of data outside the European Union

The data collected by the website shall not be transferred outside the European Union, where it is hosted, except for when the user providing the personal data is outside the European Union. Some third-party data processors operate outside the European Union, and their privacy policies should be read separately.

f) Hyperlinks (Links)

The HygiCo website contains hyperlinks (links) to other electronic sites (websites). HygiCo is not responsible for the privacy policies of those electronic sites. We hereby recommend that users of the HygiCo website consult their specific privacy policies when accessing other electronic sites. This privacy policy applies exclusively to the HygiCo website.

g) Data security

Whenever sensitive information is collected or used, the data will be encrypted using SSL (Security Sockets Layer).

Thanks to the SSL protocol, which protects the transmission of all sensitive data via the Internet, all information is processed with maximum security. Your privacy is guaranteed, and the risk of data being intercepted while it is being communicated is wholly eliminated.

If you have any questions about the security and privacy HygiCo guarantees you, please contact us via email at, or by post at Estrada Nacional 356, 39-A, Casal do Quinta, 2440-025, Batalha.

h) Disclosure

HygiCo may subcontract service providers for situations in which it faces a need to do so, or for which it considers a service provider would add value. Doing so implies the need to share information regarding personal data. HygiCo will take all necessary binding measures to ensure that service providers provide all the conditions required to safeguard the security and confidentiality of your data.

i) Contacts

The entity responsible for the processing of your personal data on this website is HygiCo. As such, you may contact HygiCo by email at or choose to contact the organisation’s Data Protection Officer directly, via the following email address:, or via the following address: Estrada Nacional 356, 39-A, Casal do Quinta, 2440-025, Batalha.

If you have any questions about this privacy notice or the information we have about you, please contact us at We will reply within 30 days.

If you believe HygiCo has not been competent in resolving any complaints lodged, you have the right to file a complaint to the competent supervisory authority – the Portuguese National Data Protection Commission – via the following web address:

i) Changes to this privacy notice

Our Privacy Policies and Notices are reviewed regularly, and any changes posted on this website.

Last updated: 30th September 2020